Telematic d.b.a. PhonetiCall Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information provided to us by individuals and businesses who interact with our website, services, or communications (“you” or “User”).
By using our services or submitting your information via our website or other means, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following categories of information, depending on your interaction with us:
a. Information You Provide Directly
Name
Phone number (business or personal)
Email address
Business name and title
Contact lists or leads provided by clients
Communication preferences
b. Information Collected Automatically
When you access our website, we may automatically collect:
IP address
Browser type
Operating system
Date/time of visit
Pages viewed
Referring website URLs
This information may be collected using cookies or analytics tools to help improve website functionality.
2. How We Use Your Information
We use the information collected for the following business purposes:
To place informational calls or send text messages to numbers provided by you or our clients
To respond to inquiries and customer service requests
To manage client accounts and billing
To process opt-out or do-not-contact requests
To comply with legal and regulatory obligations
To improve our website, services, and user experience
3. Text Messaging and Calling Consent
By providing your phone number via our website, form, or otherwise, you:
Consent to receive calls and text messages from Telematic
Acknowledge that these may be made using automated dialing systems
Understand that message and data rates may apply
You may opt out of communications at any time by replying “STOP” to a text message or by contacting us directly.
4. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following situations:
Service Providers: Vendors who assist us with technical infrastructure, communications, analytics, or other operational needs.
Legal Compliance: When required by law, court order, or to comply with a lawful investigation or subpoena.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
All third-party partners are bound by confidentiality and data protection obligations consistent with this Privacy Policy.
5. Data Retention
We retain personal and client-provided information only as long as necessary for business, legal, or compliance purposes. Phone numbers requested to be placed on our Internal Do Not Call (DNC) list will be retained and suppressed from future communications for a minimum of 5 years in accordance with federal regulations.
6. Your Rights and Choices
You have the right to:
Opt out of receiving text messages or calls at any time
Access or request deletion of your personal data
Correct inaccurate information
To make a request, contact us at:
info@tele-matic.ai
We will process verified requests in accordance with applicable privacy laws (e.g., CCPA, TCPA).
7. Data Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of storage is 100% secure.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted to this page with a revised “Last Updated” date. Continued use of our services after such changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
